Crickex Log Terms & Conditions: A Complete Guide for Members

1General Terms & Eligibility

Crickex Log (also referred to as "we", "the platform", or "the site") is an online betting and gaming platform operating under an international gaming licence. These Terms & Conditions constitute a legal agreement between Crickex Log and its users.

Who Can Use Crickex Log

To use Crickex Log, you must meet the following requirements:

• You must be at least 18 years must be.
• Online betting must be legally permitted in your country of residence.
• You are creating this account for yourself, entirely of your own free will.
• You have not previously been permanently banned from Crickex Log.
• You may only hold one account — multiple accounts are strictly prohibited.

2Account Registration & Verification

To create an account on Crickex Log, you must provide accurate and complete information. Crickex Log reserves the right to close any account at any time if false or misleading information is found to have been provided.

What You Need to Provide at Registration

• Full Name: As per your national ID card or passport.
• Date of Birth: For age verification purposes.
• Mobile Number: Bangladeshi numbers are accepted.
• Email Address: A valid, active email address.
• Payment Method: bKash, Nagad, or Rocket number.

KYC Verification Process

To make a withdrawal on Crickex Log, you must complete KYC (Know Your Customer) verification. As part of this process, you may be required to submit one of the following documents:

• National ID Card (NID) — photos of both front and back.
• Scan of the main data page of your passport.
• Driving licence (both sides).

KYC verification is typically completed within 24–72 hours. Withdrawals may be restricted until verification is complete.

Account Security

You are solely responsible for keeping your account password and login credentials confidential. You must not allow anyone else to access your account. If you suspect any unauthorised access, notify Crickex Log support immediately.

3Betting Rules & Policy

The following rules must be observed when placing bets on Crickex Log. Violations of these Terms & Conditions may result in bet cancellation or account suspension.

Betting Markets & Odds

• All odds on Crickex Log are updated in real time and may change depending on match conditions.
• The odds at the time a bet is accepted are final — any subsequent changes to odds do not apply.
• The minimum stake per bet is ৳30, and the maximum varies by market.
• The maximum winnings on any single event will not exceed the limit set by Crickex Log.

Bet Cancellation Scenarios

Crickex Log reserves the right to cancel bets in the following circumstances:

• If a match is cancelled or suspended before the scheduled time.
• Incorrect odds displayed due to a technical error.
• If evidence of match-fixing or corruption is found.
• Exploiting vulnerabilities in the betting system for personal gain (arbitrage betting).

4Deposits & Withdrawals

Crickex Log supports all major mobile banking methods in Bangladesh. Compliance with the following payment terms and conditions is mandatory.

Deposit Rules

• Minimum Deposit: ৳300।
• Deposits may only be made from a payment account registered in your own name.
• Depositing using another person's account is strictly prohibited.
• Deposits via bKash, Nagad, and Rocket are typically credited instantly.
• Bank transfers may take 1–2 business days to process.

Withdrawal Rules

• Minimum withdrawal: BDT 500।
• Withdrawals cannot be processed until KYC verification is complete.
• The withdrawal payment method must match the method used for the deposit.
• Standard withdrawals are processed within 1–4 hours.
• VIP members enjoy faster withdrawals, processed within 30 minutes to 1 hour.
• Daily maximum withdrawal limit: ৳500,000 BDT।

5Bonuses & Promotions

Crickex Log offers a range of bonuses and promotions, each with its own terms and conditions that must be followed. These bonus terms and conditions apply to all promotions.

Wagering Requirements

All bonuses are subject to wagering requirements. For example, a BDT 100 bonus with a 10x wagering requirement means you must place a total of BDT 1,000 in bets before the bonus can be withdrawn.

• Welcome Bonus: Wagering Requirements 15x।
• Reload Bonus: Wagering Requirements 10x।
• Free Bet: Wagering Requirements on Winnings 5x।
• Cashback: No wagering requirements — withdraw directly.

General Bonus Terms

• Each member may benefit from any single promotion only once.
• Bets placed with bonus balance must have minimum odds of 1.5.
• If the wagering requirements are not met within 30 days of receiving the bonus, the bonus will be forfeited.
• Any attempt to claim bonuses using multiple accounts will result in all accounts being closed.
• Crickex Log reserves the right to modify or discontinue any bonus program at any time.

6Responsible Gaming

Crickex Log believes betting is a form of entertainment, not a path to addiction. Ensuring responsible gaming is a core part of our Terms & Conditions.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a limit on how much you are willing to lose within a given period before you start.
• Self-Exclusion: Option to temporarily or permanently exclude yourself from betting.
• Cooling-Off Period: You can take a break from betting for anywhere between 24 hours and 6 weeks.
• Reality Check: You will be reminded at regular intervals of how long you have been playing.

If you suspect a betting addiction, please visit our Responsible Gaming View the page.

7Data Protection & Privacy

Crickex Log takes the protection of your personal data seriously. For full details on how we collect and use your information, Privacy Policy page.

• Your personal information is never sold to third parties.
• Your information is never shared beyond what is legally required.
• All data is secured with 128-bit SSL encryption.
• You may contact the support team to request deletion of your data.

8Account Suspension & Closure

Crickex Log may temporarily suspend or permanently close your account for any of the following reasons:

• Violation of Terms & Conditions.
• Providing false or incomplete information.
• Operating multiple accounts.
• Abuse of the bonus system.
• Suspicious betting patterns or arbitrage betting.
• Suspected money laundering.
• Misconduct towards other users or staff.

You can contact support at any time to close your account. Please withdraw any remaining balance before the account is closed.

9Dispute Resolution

If a dispute arises with Crickex Log, please contact our support team first. Most issues are resolved within 24–48 hours.

• An initial response will be provided within 7 days of receiving your complaint.
• Complex cases may take up to 30 business days to resolve.
• If the matter cannot be resolved through support, you may escalate it to an international gaming dispute resolution body.
• Any legal matters relating to these Terms & Conditions will be governed in accordance with international gaming law.

10Changes to Terms

Crickex Log reserves the right to modify, update, or cancel these Terms & Conditions at any time. Members will be notified in advance by email or SMS for any significant changes.

• Continued use of the platform after any changes take effect will be considered acceptance of the updated terms.
• The latest version of the Terms & Conditions will always be available on this page.
• If you need a copy of an older version, please contact our support team.